Bring reviews together in one place.
With the owner's authorization through Google OAuth, the system syncs Google Business Profile listings and organizes incoming reviews in one structured view.
CLICKDIALOG / REVIEW BOOST
Reply to Google reviews with AI, without losing human control.
Review Boost helps businesses manage Google Business Profile reviews with AI-suggested replies, brand context and human review where needed. Less repetitive work and more consistent customer responses.
A ClickDialog product already used in real operations. New connections require case review and business authorization.
★★★★★
"Excellent staff and the homemade breakfast exceeded our expectations. The view of the mountains from our room was unbeatable. Check-in took around 15 minutes but the staff were very kind."
✦ AI-Assisted Draft · Warm, Professional Tone
"Thank you for visiting and highlighting our breakfast and mountain views! We've noted your feedback about check-in time so we can keep improving our guest welcome. We'd love to see you again on your next getaway!"
THE PROCESS STEP BY STEP
From review to reply, with clear rules
The system uses an authorized Google Business Profile connection to save your team time without blindly delegating the company's reputation.
Suggest a relevant reply.
AI prepares a draft aligned with the business's tone and guidelines. An intelligent suggestion never means unrestricted automatic publishing.
Review and approve in one click.
Your team can review or edit the draft and authorize publishing. Sensitive cases are immediately referred to a person.
TWO MOMENTS IN THE CUSTOMER RELATIONSHIP
Reply to reviews. Keep the conversation going.
Review Boost organizes Google review responses. Businesses needing more can explore post-visit follow-up using their existing tools.
AI-assisted review replies in your brand voice.
Review collection, contextual drafts, approval modes and safety rules. This is the priority module, onboarded under controlled conditions.
Follow up after a purchase or stay.
Potential post-experience messages and neutral review requests, integrated with an existing CRM or system. Assessed case by case for provider, permissions and consent; not advertised as immediately available.
Review requests must not target only positive experiences, offer rating incentives or bypass channel permissions.
OPERATIONAL GOVERNANCE
You decide how much to automate.
Automation shouldn't treat every review the same way. Businesses must keep human decisions when a reply involves context, service recovery or a sensitive complaint.
Paused
Publishing and assistance are paused. The business retains manual control over subsequent actions on its listings.
With human approval first
The system suggests replies that a team member reviews and approves before they appear publicly on Google Maps.
Strict safety rules
In an authorized automatic mode, 1–2-star reviews and cases with sensitive terms require human review under the configured rules.
Official Google integrations and publishing require admin permissions and specific consent. Mode availability and settings are confirmed during onboarding.
BUSINESS PROFILE
Designed for businesses that already receive reviews
Especially useful when timely, consistent replies require daily coordination: restaurants, cafés, accommodation, clinics and stores with an active Google Business Profile. We verify authorized access and current workflows before onboarding.
- Do you have one or more locations on Google Maps, and know who manages owner permissions?
- Would you like to keep a warm, consistent brand voice without generic, repetitive replies?
- Are there critical reviews or operational complaints that should always reach a responsible person?
- Would your team rather approve everything initially and evaluate more automation using real evidence?
SECURITY & PRIVACY
Official connection under Google's standards
No shared passwords
Authorization takes place through Google's official process. We do not store master credentials or account passwords.
Control from your Google account
The business owner can revoke access at any time from Google's security settings.
A record of every reply
Every approved or edited reply is recorded with timestamp and responsible user for team transparency.
FREQUENTLY ASKED QUESTIONS
What to know before connecting Google
Do I need to give ClickDialog my Google password?
No. The authorized connection uses official Google OAuth 2.0. The business admin approves review management permissions only and can revoke access at any time.
Does AI always publish automatically without asking me?
No. The initial mode uses drafts with human approval. Automated modes with sensitive exceptions can be configured after business-specific validation. Automatic publishing is off by default.
What happens to negative or sensitive reviews?
Star ratings alone don't decide. Controls inspect review text; incidents, complaints or legal matters go to mandatory human review and notify a responsible person.
Do I need a complex system or to replace my tools?
No. We first review your Google listing and response process. If Review Boost suits your needs, we assess access and configuration without requiring you to replace other systems.
NEXT STEP
Let's look at how you reply to reviews today.
Tell us how many Google listings you manage and roughly how many reviews you receive. We'll assess fit before any commercial commitment.
We don't ask for credentials or account access during an initial conversation.